Analyse & Données#feedback analysis#thematic analysis#qualitative data#CX#chatgpt

Customer Feedback Theme Extraction Prompt

Group qualitative feedback into themes and rank by frequency and urgency.

Fonctionne avec :ChatGPTClaudeGemini
Prompt complet
Analyze the following customer feedback entries and identify recurring themes.
Feedback:
[paste feedback]
For each theme:
- Name the theme
- Estimate frequency (% of mentions)
- Sentiment (positive / neutral / negative)
- Urgency (high / medium / low)
- Suggested owner or fix
Also surface any outliers or surprising quotes. Return a prioritized table.
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How to use this prompt

Paste anonymized data samples and clearly state the decisions the analysis should inform. Always validate numeric outputs.

  1. Copy the full prompt above.
  2. Replace the bracketed placeholders with your own details.
  3. Paste it into chatgpt, claude, gemini (or your preferred AI tool).
  4. Iterate on the output: add constraints, ask follow-ups, or combine multiple results.

Why this prompt works

It gives the AI a clear role, specific inputs, and an output format. That structure reduces vague responses and gives you a draft you can refine in minutes instead of hours.

Foire aux questions

What counts as a theme?

A recurring idea such as pricing, ease of use, support quality, or missing features.

Can this handle support tickets too?

Yes. Support tickets, reviews, and survey comments all work as inputs.

Last updated:

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