Privacy & trust
How do I delete my Marqly account?
Delete your Marqly account from account settings at app.marqly.com, or email support@marqly.com. Deletion removes your saves — export your data first.
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You delete your Marqly account from your account settings at app.marqly.com — the primary, self-serve route. If you can’t reach the setting (locked out, or the UI isn’t working), email support@marqly.com and they can action it for you. Either way it’s a real removal: deleting the account removes your account and your data — bookmarks, tags, highlights, and notes go with it. Anything you want to keep has to leave before you delete, not after.
Before you delete: export first
Account deletion is the one action in this flow that removes your data, so the order matters:
- Export while the account still exists — can I export my data covers what you get and how to request a complete copy of everything the standard export doesn’t carry.
- Confirm the file is on your disk and opens.
- Then delete the account from account settings.
Ten minutes of sequencing protects years of saved links.
Make sure deletion is what you want
Three different actions get conflated here, and they have very different consequences:
- Canceling Pro stops the billing. If the goal is simply “stop paying,” cancel — nothing about deleting your account is required to do that. See how do I cancel my subscription.
- Living on the free plan keeps your account and its data. Marqly’s free plan holds up to 100 bookmarks with keyword search across the whole library — if your library fits within that, downgrading answers “costs me nothing” without touching your data.
- Deleting your account removes the account and the data with it. It’s the only one of the three that’s about the data itself, so it should be the last resort, not the default exit.
If you’re deleting for privacy reasons
That’s a legitimate reason, and it’s the one this flow is built for. Marqly’s revenue comes from subscriptions, not from holding or monetizing your data, so there’s no retention maze — the option sits in your account settings and does what it says. The privacy policy documents the formal side of what’s collected and how deletion is handled.
When something goes wrong
If the settings flow doesn’t work or you can’t tell what deletion will remove from your case, get an answer before clicking: how do I contact support has the details, and the short version is support@marqly.com from the address on your account. One email beforehand beats guessing — deletion is the one setting you can’t test twice.





